Privacy Policy

Privacy Policy

Introduction

Welcome to https://pepper-spray-effectiveness-in-rain.selfsecure.net (hereafter referred to as “our website” or “we”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy describes how we collect, use, and protect the personal information of visitors and users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website located at https://pepper-spray-effectiveness-in-rain.selfsecure.net
  2. Any mobile or desktop applications associated with our brand
  3. Services and products offered through these platforms
  4. Interactions between users and our support team via email, phone, or SMS

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user for any of our applications or services, we collect and process your personal data to provide access and enhance your experience.
  2. Visiting Our Websites: Each time you visit our websites, we may record non-personal data such as browser type, referring pages, operating system, and IP address for analytics and improvement purposes.
  3. Communication with Us: We may collect personal information when you choose to communicate with us via email, phone, or text messages, including your name, contact details, and the content of your message.

Personal Data Collection

We gather various types of personal data to deliver our services and improve user experiences. These include:

  1. Account Information: This includes usernames, passwords, and account settings you create when using our platforms.
  2. Payment Information: Credit or debit card details, billing addresses, and transaction history for processing purchases.
  3. Financial Information: Bank account details (if used for direct payments) and financial records related to transactions.
  4. Purchase Information: Details of products or services you’ve purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information for delivery purposes and analytics.
  6. Location Data: GPS coordinates or other location-based data when you use our apps or visit our physical locations (if any).
  7. Feedback and Reviews: Personal details and feedback provided when users leave reviews or submit suggestions.
  8. Social Media Information: If you log in via social media accounts, we may access your public profile information, including name, email address, and profile picture.
  9. Product Information: Details about products you’ve viewed or purchased, including product codes, categories, and customization preferences.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), and third-party partnerships.

Cookies

Cookies are small text files stored on your browser when you visit our website. We use cookies to enhance user experience and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as allowing users to navigate through pages.
  2. Preference Cookies: Remembering user preferences, like language settings or display options.
  3. Analytics Cookies: Used by analytics tools (like Google Analytics) to collect aggregated data about visitor behavior on our sites.

Users can manage and control non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely. This process ensures that your information remains protected and is not retained beyond its intended use.

Security Measures

We implement robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption of sensitive data both at rest and in transit.
  2. Access controls and employee training to ensure only authorized personnel can access personal information.
  3. Regular security audits and updates to our security protocols.
  4. Use of secure third-party service providers for data storage and processing.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  4. Restriction: Limiting the use of your data in specific circumstances.
  5. Portability: Obtaining a copy of your data in a structured format for use with another service provider.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
  8. Complaints/Appeals: Filing complaints or appeals with our privacy officer or relevant supervisory authorities.

To exercise any of these rights, please contact our Data Privacy Team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting on our website. We encourage users to review this policy periodically to stay informed about their privacy rights.

Contact Information

For any questions regarding this Privacy Policy, data protection, or to exercise your rights:

We value your trust in us, and we are committed to handling your personal information with utmost care and transparency.